Scenario · SaaS

SaaS: hold renewals, stop MRR leaks

Subscriptions are the lifeblood of SaaS, and involuntary churn often makes up 30–40% of total churn. KeepPay uses card updates, smart retries, and multi-channel orchestration to recover the recoverable renewals.

Why SaaS payments are hard

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Involuntary renewal churn

Expired/replaced cards and temporary risk holds fail renewals — users churn without cancelling.

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Multi-currency pricing

Local-currency pricing lifts conversion, but FX, FX loss, and payout timing must be handled.

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Global compliance

Europe’s SCA, regional 3DS and tax rules differ — mishandling hurts conversion and compliance.

How KeepPay solves it

🚧 The vault (Vault) is available now; the orchestration capabilities below (routing / cascade / retries) are rolling out — book early access.

1

Card updates + network tokens

Auto-update expired/replaced cards, plugging the biggest hidden renewal leak.

2

Smart retries + dunning

Retry soft declines by timing and channel, paired with email win-back.

3

Multi-channel routing + cascade

Auto-reroute failed renewals, never locked to one channel.

Result: renewal rate holds, MRR leaks shrink.

Your product can be the first pilot

Book a demo — we'll build this pipeline with you.